Tangible, evidence-based results

Every young person placed with CA Happy Care LTD. will receive a tailor-made support package and leave with evidenced details of their skills development and progression into independence. They are to be scored every week and results are monitored every month in a bid to highlight areas where greater intervention or support is required.
CA Happy Care LTD. is among the providers that take reporting and evidence-based progression beyond expectation with the use of Weekly reports, internal care plans, progression targets, and independent learning assessments.
CA Happy Care LTD. uses the Circle of Support to help shape and direct a young person’s support journey. On arrival, each young person works with us to complete their initial Circle assessment, encouraging and enabling them to:
➤ Assess their current strengths
➤ Recognize areas for development and agree goals
➤ Identify ways of moving towards those goals using AQA awards to support and demonstrate progress.
At subsequent assessments, the Circle gives a quick pictorial representation of their ‘distance travelled’ This helps young people to feel more in control of their lives and more confident about moving towards successful independent living. In addition to helping young people and their key workers in joint planning and assessment, the Circle tools allow CA Happy Care LTD. to benchmark performance within and across its service.

Measurable outcomes with our care management system.

We take detailed reporting on the management of care and service user progression quite seriously.
This means the reporting system needs to not just make documenting and reporting a faster and more efficient process but to offer tools where the 9 main skills and development targets for each young person could be charted, measured, and analyzed. The system was also designed as an open access environment where authorized stakeholders including local care authorities can interact, contribute, and make use of the robust reporting system as guest users.

Progression Chart

The progression chart or ladder is a most efficient way to set development targets bespoke to each child/young person in our care. Targets are set and fed data from weekly reports enable an accurate view of how a child is progressing in care. Needs, trends, barriers and other aspects of care are much more visible and can actioned more efficiently with visible outcomes.

Positive Activities

CA Happy Care LTD. will support young people to identify and take part in leisure, volunteering, education, training, and employment and other activities and opportunities aimed at improving young people’s self- esteem, confidence and economic well-being. Bonding activities of fun, and team building focus are regular activities at our units where our young people look forward to regular activities such as adventure days, karting, bowling teams, movie nights and Foodie Fridays. We run our homes like a traditional family would – warm and earthy interiors with our young residents and staff adding their own personal touch.

Quality Management

The quality of our service will depend on the quality of the Management and abilities of the staff and manager.
We strive to maintain high standards throughout the service delivery and our various policies and procedures provide suitable, accurate and up-to-date guidance on how to operate by relevant legislation, whilst protecting the health, safety, dignity and respect of our service users.
To do this we aim to:
➤ Understand service users’ needs.
➤ Provide suitable staff and environments.
➤ Promote best care values.
➤ Train and motivate staff.
➤ Constantly review policies, procedures, and service delivery
➤ Monitor plans, seek feedback, and react accordingly.

Staffing

Our team has a wealth of experience in working with people within the social care system and this means that they understand the issues that affect young people. Staff are well trained with the majority of staff being qualified to Degree level in health and social care, Psychology and counselling, Early childhood and enrolled in Level 5 in social care or working towards it. We also adopt a policy of continual training through in-house methods and external providers.
The directors and management adopt a very hands-on approach. As such we can provide stability to service users through a core group of staff that have been with the company since its inception.
All staff employed by CA Happy Care LTD. undergo a robust recruitment process by the recruitment administrator and Manager. It is our policy that all staff must satisfy the following before taking employment with the company.
➤ Proof of eligibility to live and work in Canada Must be over 18
➤ Complete application form, equal opportunity monitoring form as well as the Health Questionnaire.
➤ Attend both written and oral interview sessions to test both literacy and numeracy skills Successful candidates will then go through the next stage as seen in the next bullet points below.
➤ Must undergo a Police Criminal Record Check Provide two references (one mainly from current employer or college of study) and a character reference preferably from a professional body (No reference is accepted by any family member).
Each successful candidate must undergo 3 days of full paid induction training and 4 weeks of induction period having to opportunity to supervise senior members of staff.

Standards within our Accommodation

 Bullying
We develop and maintain an anti-bullying policy that sets out the approach to discouraging and dealing with incidences of bullying. Our policy also covers bullying that may take place outside of the Accommodation Setting and young people will be supported when this happens. The policy also includes cyberbullying.

Substance Misuse and Anti-Social Behaviour

We have developed and maintain a substance misuse policy that sets out the approach to:
➤ Supporting Young People who misuse drugs and alcohol.
➤ Preventing or reducing the risk of young people engaging in Anti-Social Behaviour.
➤ We implement a zero-tolerance policy to the use of both alcohol and drugs at the Accommodation.

Complaints

CA Happy Care LTD. aims to provide excellent standards of service to our clients. However, we accept that events may arise that may give you cause for complaint.
CA Happy Care LTD. has in place a Complaints policy that explains how a complaint can be made if any incident(s) arises where you feel you have been unfairly treated or are dissatisfied with the conclusion of any service-based matter.
CA Happy Care LTD. commits itself to the endeavor of providing a full and sympathetic investigation of all valid complaints, be they formal or informal. In all circumstances, we will aim to provide a fair and amicable solution for all people concerned, as quickly and efficiently as possible.
All members of CA Happy Care LTD. are duty-bound to report and log all complaints and provide a resolution for the complainant as soon as is possible.

Record Keeping

At CA Happy Care LTD. we take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number ZB186120 and we are the data controller of any personal data that would be provided to us.
Our Data Protection Officer is SULTAN SIKANDER SEDIQI and Any questions relating to this notice and our privacy practices should be sent to info@cahappycare.com

Placement Vacancies

We have a beautiful 3-bedroom house, compliant and certified. Experience staff ready to welcome your young people.
We now hold an Accredited status with the Ministry of Children Mixed Male and Female Immediately Semi-Independent Accommodation.