Toronto · Peel · York · Durham · Halton
Support that meets you where you live
One-to-one care for older adults and adults with disabilities — delivered in the homes and neighbourhoods they already know. Reachable 24 hours a day. No waitlist.
24/7
Reachable, day or night
5
GTA regions served
No
Waitlist
0
Minimum contract
Who we support
Two groups, one way of working
Most agencies pick one audience. We work with two, because the method is the same in each case: the same worker each time, doing the minimum necessary, in the person’s own home.
Older adults
Personal care, companionship, respite and specialist dementia and Parkinson’s support, up to 24 hours a day.
Adults with Passport funding
Community participation, caregiver respite and independent living support for adults 18+ with a developmental disability.
New to Passport funding?
A plain-English guide to what it covers, how much you receive and how to apply through Developmental Services Ontario. Read the guide
Want the full picture?
Every service we offer across both tracks, and how we decide what a person actually needs. All services
We do not provide housing. We provide the support that makes housing work.
Every hour we deliver happens in someone else’s home, on their terms.
What we are for
Taking the fear out of long term care
Most families arrive frightened — of doing the wrong thing, of the cost, of the conversation they are about to have with a parent. Our first job is to make the situation feel manageable. Everything else follows from that.
A care plan, not a rota
A named case manager writes the plan, briefs the workers and is the person you call when you do not know who to call. How care planning works
Already with an agency?
Transfers are straightforward and we plan the overlap, so there is never a day without cover. Switching to us
Who comes to the door
Screening, training and language matching — because the worker is the whole service. Meet our caregivers
Where we work
Five regions across the GTA
We recruit region by region so workers can reach clients reliably, including at short notice. Travel time is the quiet constraint that decides whether care actually turns up. See all areas we serve
Toronto
Downtown, Scarborough, North York, Etobicoke and East York.
Peel
Mississauga, Brampton and Caledon.
York
Markham, Vaughan, Richmond Hill, Newmarket and Aurora.
Durham
Oshawa, Whitby, Ajax, Pickering and Bowmanville.
Halton
Oakville, Burlington and Milton.
Just outside?
Call and ask. If we cannot help, we usually know who can.
Getting started
Three steps, no waitlist
01
You call us
Speak to a person, not a queue. Tell us the situation in your own words. No forms, no assessment, no commitment.
02
We match a worker
We look at need, personality and language, then propose someone specific. You meet them before anything starts.
03
Support begins
We agree goals together and review openly. If something is not working, we change it.
Common questions
Questions we get asked
Do you provide housing or a place to live?
No. We provide support in the home a person already has. We are not a licensed residential provider and we do not arrange accommodation.
Can I use Passport funding to pay for this?
Passport funding can be used to hire support workers and for caregiver respite. Our Passport guide explains what it covers and how to apply.
Is there a minimum number of hours?
No minimum contract. Some families book a few hours a week, others book daily support.
What areas do you cover?
Toronto, Peel, York, Durham and Halton. See areas we serve. If you are just outside, call anyway.
How quickly can support start?
There is no waitlist. Timing depends on matching the right worker, which usually takes days rather than weeks.
We already use another agency. Can we move?
Yes, and it is more straightforward than most families expect. See switching to us.
Are your workers screened?
Ask us and we will tell you exactly which checks we run, how recently they were completed, and what insurance we carry. We would rather answer that plainly than list credentials on a webpage. Details are on our caregivers.
Work with us
We are hiring across the GTA
Personal Support Workers, care aides and Child & Youth Workers. Flexible hours, paid orientation, and consistent client matches so you build real relationships.
Who you will be dealing with
You speak to the people who run it
Not a call centre and not a scheduler in another city. When you ring CA Happy Care, you reach the people responsible for the care that arrives at your door.
Sultan S Sediqi
Executive Manager
More than a decade leading senior care services, including several years in the UK. Runs the agency day to day.
Dr Omar Murad
Senior & Adult Care Support · Training & Development
Twenty years leading teams and training staff, focused on dignity, safety and clear communication with families.
Request a call back
Tell us a little about your situation and we will get back to you within two business days.
Not sure where to start?
Tell us what is happening and we will say honestly whether we are the right fit — and who else to call if we are not.